Belinda Knight Solicitor Regulatory Policies

Click for our website terms and conditions or our Cookie policy

Legal Information

Contract for Professional Legal Services: Please find below the latest terms and conditions for Belinda Knight Solicitor.

Please take the time to read and understand them. If you have any questions, then please contact us and we will be happy to help you.

Professional Conduct: we must comply with the Law Society’s Rules and Principles of Professional Conduct of Solicitors. If we think responding to your request may cause us to break these rules (for example, it may cause a conflict of interest), we will be unable to advise you. If such a situation arises, we will always explain the position to you.

Our barristers follow the BSB Code of Conduct.  Our terms and conditions are governed by English law, and any disputes must be heard in an English court. Nothing in any of these terms and conditions affects your legal rights.

Any professional legal services which Belinda Knight solicitor provide to you will be pursuant to our terms and conditions of engagement, the current version of which will be provided to you at the outset of any retainer and contained within our client care letter. We may revise these terms and conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made.

If you’re in serious breach of any of these terms and conditions, we may take appropriate action.

Our Privacy Commitment to You: Belinda Knight Solicitor, any of its affiliates (“We” “Our” “Us” or “Belinda Knight”) are committed to protecting and respecting your privacy. This privacy policy describes what we collect, use and share in relation to personally identifiable information (PII) provided by you on http://www.belindaknightsolicitor.co.uk (our”Website” or “site”).

Our primary business is to help clients with legal matters and in order to do this we require some personal information to be disclosed to us in order to be able to contact you, advise you and represent you where and when necessary. Our client data is protected. All of the data we collect via our site is provided by users of the website and we guarantee any personal information supplied will remain private and confidential. Your details will not be passed to a third party unless you expressly permit or request disclosure. All personal information you do provide is held securely, in confidence and in accordance with the terms of this Privacy Policy and the General Data Protection Regulation (GDPR), effective 25th May 2018. By using this site, you consent to the data policy described in this statement.

Belinda Knight Solicitor work in accordance with the guidance set out by the industry’s governing body; The Solicitors Regulation Authority and we abide by their Code of Conduct, the General Data Protection Regulation and Fair Data’s Ten Principles which enforce professional standards and data protection legislation.

Information We Collect on This Website: As with all forms of marketing and opinion research, your cooperation is voluntary at all times. We will not seek out any personal information about you without your prior knowledge and agreement. This includes but is not limited to online tracking or combining other data sets etc.

In order to become a client of Belinda Knight you are required to give us complete information to be enable us to assist you. This information will include both personal and general information about you. By giving us this information, you acknowledge and agree to provide personal information that will be stored on servers based within the United Kingdom or European Union. Furthermore, you provide consent to process your personal data in accordance with this privacy policy.

We request your email address to enable us to send you emails relating to your dealings with us. The other information we gather such as your name, address, gender, birthday, household size, income, education and employment status etc. is for making sure that any Legal Aid  you may be entitled to is applied for. All email contact from Belinda Knight will be sent to the primary email address you provided upon registration with the practice.

Belinda Knight requests sensitive personal information and if required by law we will ask you for your consent to the processing of such sensitive personal information. Examples of sensitive personal information are: your racial or ethnic origin, your physical or mental health or condition. This information is not shared with any third party except as required by law or the Legal Aid Authority to monitor the distribution of legal aid, or in the event of the transfer of ownership of the Belinda Knight business.

You should be aware that any personal information you choose to make public on the site via comments on our social media platform may be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit or make public. In addition, we are not responsible for the content you publicly post on this or other sites that can be found via web-based search engines.

You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information contact us at privacy@belindaknightsolicitor.co.uk. In some cases, we may not be able to remove your personal information, (unless required by law) in which case we will let you know if we are unable to do so and why.

Belinda Knight Solicitor uses a variety of different technologies and methods of communication. The following points constitute the guiding principles by which we conduct our business:

  • As a client of Belinda Knight Solicitor you will receive communications via the methods of contact given when registering. Usually this will be via email but may also include SMS (delivered to your registered mobile phone), and letter.
  • Clients of Belinda Knight Solicitor will also receive periodic email communications such as:  prompts to update your Belinda Knight contact information where this has not been done for a period of 6 months or more.
  • We take all steps to protect the security and integrity of the information that clients provide.
  • Clients have the right to check the data that has been collected and to correct inaccurate personal information.

Data Sharing: We do not sell or transfer the personal information collected about our clients or the individuals that we correspond with on your behalf. Information which is personally identifiable will only be transferred with your prior permission on a case by case basis, except for the narrow exceptions specified below.

Though we make every effort to preserve your privacy, we may need to disclose your personal information as required by law or when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud or breaches of our site terms.

From time to time, Belinda Knight may use third-party software for email list management and email distribution. We may also share your personal information with our service providers for the purposes of administering and/or providing the legal services you have asked us to.

Cookie Policy: Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good user experience when you browse our website and allows us to improve our site. By continuing to browse the site you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include for example, cookies that enable you to log into secure areas of our website.

Analytical and performance cookies: These allow us to recognise and count the number of unique visitors to our website and to see how visitors navigate around our website. This helps us to improve the way our website works. For example, by ensuring users are able to find what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website and enable us to personalise content for you.

You can find more information about the individual cookies we use and the purposes for which we use them in our cookie policy. You can also refer to http://www.allaboutcookies.org 

Log Files: As is true of most websites, we gather certain information about website visitors automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, geographic location and/or clickstream data etc.  We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, our analytics and site functionality.

Social Media Plug Ins: Our Web site includes Social Media Features, such as the Facebook Like button, LinkedIn, Gmail and Twitter interface. These Features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the Feature to function properly. Social Media Features and Plug Ins are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Access to Your Personal Information: Upon request, Belinda Knight will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information or terminate your association by writing to us at the postal address found at the end of this Privacy Policy, or by contacting us by email at privacy@belindaknightsolicitor.co.uk.  We will respond to all requests within 30 days.

If you choose to end your association with Belinda Knight or to require us to cease processing your personal information you may automatically discontinue your membership by sending an email from one of your registered email accounts to support@belindaknightsolicitor.co.uk with the word ‘unsubscribe’ in the subject line.  As a result, we will no longer use your personal information for any purposes and your personal information will be destroyed in accordance with our data retention period of 90 days or longer as may be required depending on applicable laws.

Questions or Complaints: You can direct any questions or complaints about the use or disclosure of your personal information by writing to us using the postal address found at the end of this Privacy Policy or contacting us by email at privacy@belindaknightsolicitor.co.uk. We will investigate and attempt to resolve any complaints or disputes within 30 days of receiving your complaint. If, we unable to resolve your complaint satisfactorily you have the right to refer to the Information Commissioner’s Office.

Changes to The Privacy Statement and Notification of Changes: We may occasionally update this privacy statement without notice. If we decide to change our privacy policy we will amend this privacy statement, so you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time so please review the privacy policy frequently. If we make material changes to this policy we will notify you here and by email, or by means of a notice on our home page prior to the change becoming effective.

Security: Belinda Knight is committed to protecting the security of its clients’ personal information. We use a variety of security technologies and procedures to help protect information from unauthorised access, use, or disclosure, both online and offline. For example, we store the personal information you provide on computer servers with limited access that are located in access-controlled facilities.

Links: From time to time we may offer visitors the ability to voluntarily link to other sites. Belinda Knight does not review and is not responsible for the content or effect of the privacy policies of these sites.

Referral: If you choose to refer our service to tell a friend about our site we will ask you for your friend’s name and email address.  You should ensure that your friend has given their permission to share their email address with us before doing so.  We will then send your friend a one-time email inviting them to visit our site or make contact with us.  We store this information for the sole purpose of sending this one-time email and tracking the success of the referral program.  Your friend may contact us at privacy@belindaknightsolicitor.co.uk to request we remove this information from our database.

SMS: We may make available a service either directly or through third parties by which you can receive messages on your mobile device via short message service (“SMS Service”). Your provider’s standard data and messaging rates apply to all SMS correspondence. All charges are billed by and payable to your mobile service provider. You represent that you are the owner or authorised user of the wireless device on which messages will be received and that you are authorised to approve the applicable charges. Data obtained from you in connection with this SMS Service may include your name, address, telephone number, your provider’s name, and the date, time and content of your messages. The use of this information will be in accordance with this Policy. If fees are charged to your mobile account invoice we may provide your carrier with your applicable information in connection therewith. Your mobile carrier and other service providers may also collect data about your wireless device usage and their practices are governed by their own policies. You acknowledge and agree the SMS Service is provided via mobile wireless systems which use radios (and other means) to transmit communications over complex networks. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your network operator. SMS message services are provided on an ‘as is’ basis. We do not guarantee your use of the SMS Service will be private or secure and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. You may opt out of the SMS Service at any time by changing or deleting your mobile phone details settings directly in your Account page. This process impacts only the future delivery of SMS message offering.

Children’s Privacy: Belinda Knight will not knowingly collect any information from any person under the age of 16 without permission from their parents, legal guardian or an adult responsible for the care of the person.  We comply with COPPA, the EU “Safer Internet programme”

Third Party Data Processors: We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the General Data Protection Regulation (GDPR).

Google (Privacy policy)

Mailchimp (Privacy policy)

Data Breaches: We commit to report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent personal data stored in an identifiable manner has been stolen.

Data Controller Contact: Belinda Knight Solicitor.

Privacy Policy Contact: The Data Protection Officer, Belinda Knight Solicitor, Reading Office, Davidson House, Forbury Square, Reading, RG1 3EU, United Kingdom

ICO Registration Number: Z1212520

Privacy Policy V1.0 last updated 10 th April 2018